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98hibaji FAQ – All Your Questions Answered Here

From registration to payments, bonuses to gaming — everything you want to know about 98hibaji, all in one place. Browse our detailed FAQ, and if you still need help, our 24/7 support team is always here.

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Browse the categories below to find your question

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Registration & Account

Everything you need to know about registration, account verification, updating your details, and account recovery.

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Deposits & Withdrawals

Full details on all payment methods including Mobile Pay, Nagad, and Rocket, minimum amounts, and processing times.

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Bonuses & Offers

Learn how to make the most of your welcome bonus, cashback, referral rewards, and other promotions.

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Games & Lottery

Lottery tickets, jackpot rules, how popular games work, and how to check results.

Sports Betting

Answers to all your questions about match odds, live betting, bet cancellation, and payouts.

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Security & Support

Details on account security, password issues, live chat, and email support.


Registration & Account 8 Questions

Registering on 98hibaji is quick and simple. First, Registration pageGo to and enter your mobile number or email. Create a strong password, then verify with the OTP sent to your phone — and your account is ready! The whole process takes just 3 minutes.

To register, you will need:
  • An active mobile number or email address
  • A strong password (at least 8 characters)
  • Date of birth (for 18+ age verification)
  • Preferred username
No bank card or financial details are required at registration — simply add your payment method when you make your first deposit.

No. Under 98hibaji's policy, each person may only hold one account. Attempting to open multiple accounts may result in all accounts being closed and any deposited funds being forfeited. Everything you need is available through your single account.

Your mobile number or email is verified at the time of registration. However, for large withdrawals, identity verification (NID/passport) may be required — this is done to protect your account. The verification process is generally completed within 24 hours.

Yes, you can update your email, mobile number, and password from Account Settings. However, your date of birth and full name cannot be changed on your own once set — you'll need to contact our support team, and the update will be processed after identity verification.

Yes, 98hibaji follows a responsible gaming policy. You can temporarily pause your account for a set period if you wish. For more on this, Responsible Gaming Visit the page for full details or contact support.

Yes, you can permanently close your account. To do so, send an email to support@98hibaji.net. Please withdraw any remaining balance before account deletion, as it cannot be recovered afterward.

If you don't receive your OTP, wait 2 minutes first. If it still hasn't arrived, click the "Resend" button and double-check that your number was entered correctly. If the issue persists, reach out to us at support@98hibaji.net.

Deposits & Withdrawals 8 Questions

The following deposit methods are supported at 98hibaji:
  • Mobile Pay — Most popular, instant credit
  • Nagad — Fast & Easy
  • Rocket — powered by Dutch-Bangla Bank
  • Bank Transfer — for larger amounts
A minimum deposit of ৳200 applies across all payment methods.

Deposits via Mobile Pay, Nagad, and Rocket are typically instant and should appear in your balance within 5 minutes. Bank transfers may take 1–2 hours on business days. If there's a delay for any reason, contact support with your transaction reference number.

Withdrawal requests are typically processed within 15 minutes to 1 hour of submission. During peak hours, it may take up to 4 hours. First-time withdrawals may require identity verification, which can add a bit of extra time.

The minimum withdrawal is ৳500. You can withdraw up to ৳50,000 per day. This limit may be increased for verified accounts. For more details, Terms & Conditions here.

No, 98hibaji does not charge any extra fees on deposits. However, your mobile banking provider (Mobile Pay/Nagad/Rocket) may apply a small transaction fee as per their own policy.

If a deposit fails, first check your mobile banking app to see if the amount was deducted. If money was taken but your balance wasn't updated, contact support@98hibaji.net with your transaction ID. The issue will be resolved within 24 hours.

Withdrawals are typically sent to the same method used for your deposit. If you have multiple methods on file, you can choose your preferred one. Adding a new method may require a brief verification step.

Withdrawals that are already being processed cannot be cancelled. However, if your request is still pending, contacting support promptly may allow it to be cancelled. Always double-check the amount and method before submitting a withdrawal.

Bonuses & Promotions 6 Questions

Registration Once completed, your welcome bonus will be credited to your wallet automatically on your first deposit. The bonus amount is based on your first deposit amount. A minimum deposit of ৳500 is required to qualify for the welcome bonus.

Bonuses cannot be withdrawn directly. The bonus amount becomes withdrawable only after meeting the wagering requirement a specified number of times. Each bonus has its own wagering requirement — see details Terms & Conditionsis available at .

Share your referral link or code with friends. Once a friend signs up using your link and makes their first deposit, you'll earn a referral bonus. There's no limit on how many people you can refer — the more you refer, the more you earn.

Once you place a set amount of bets each week, cashback is credited to your wallet automatically. Your cashback rate depends on your VIP level — the more you play, the more cashback you can earn.

Free spin bonuses can be used on specific slot games. Check your bonus wallet to see which games are eligible. Free spins generally must be used within 7 days, after which they will expire.

Yes, you can opt out of any bonus offer. You'll find the bonus opt-out option in your account settings. Depositing without a bonus makes withdrawal conditions much simpler.

Games & Lottery 6 Questions

98hibaji offers an extensive game library:

Lottery Go to the page and select your preferred draw. Choose the number of tickets and pay from your wallet. Once confirmed, your tickets are registered. Draw results will be available on the lottery page at the scheduled time.

Jackpot Winnings are credited to your wallet automatically. For larger prizes, the support team may contact you and request identity verification. Once verified, the prize will be sent via your designated method.

No need to worry if you lose connection. 98hibaji's servers automatically save your game progress. When you log back in, the game resumes exactly where you left off — no bets or progress lost.

Yes, all games on 98hibaji use RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes. Lottery draw results are also determined through a transparent process. We are committed to fair play.

Absolutely! The 98hibaji website works seamlessly on mobile. For an even better experience, download our app Download Available on both Android and iOS, with all games running smoothly on mobile.

Sports Betting & Match Odds6 Questions

On 98hibaji, Sports Bettingyou'll find:
  • Cricket — IPL, BPL, Test, ODI, T20 — all formats
  • Football — Premier League, La Liga, Bangladesh Premier League
  • Kabaddi — National & International
  • Tennis, Badminton and many more
Match Odds Check the latest odds on the page.

Live betting lets you place bets in real time while a match is in progress. Odds shift moment to moment based on how the game unfolds. Quick decisions are essential in live betting since odds change fast. For the best experience, use a stable connection and visit theSports Betting Place live bets from the page.

If a match is cancelled or abandoned, all bets are voided and stakes are fully refunded. Specific conditions apply for rain-affected matches — for full details, Terms & Conditionsis available at .

Match Odds Odds are updated in real time. New odds are published every morning before matches begin. During live matches, odds can change every few seconds. For the best value, it's recommended to place your bet as soon as odds are announced.

Yes, 98hibaji supports combo bets where you can add multiple matches to a single bet. If all your selections are correct, you receive a multiplied payout. If even one selection is wrong, the entire bet is lost. Make sure you understand the risk before placing a combo bet.

Bet limits vary by match and market. Typically, the minimum bet is ৳50 and the maximum is ৳10,000 per bet. Higher limits are available for VIP members. Contact support for the limits on a specific match.

Security & Support 6 Questions

Login Click the "Forgot Password" link on the page. Enter your registered mobile number or email. You'll receive an OTP or a reset link. Use it to set a new password. If you still have trouble, contact us at support@98hibaji.net.

98hibaji uses SSL encryption and two-factor authentication (2FA). To stay secure: use a strong password, keep 2FA enabled, avoid logging in on public WiFi, and never share your password with anyone. If you notice any suspicious login activity, change your password immediately.

Yes. 98hibaji strictly Privacy Policy Your personal information is never sold or shared with any third party. All data is stored using modern encryption methods.

Ways to contact 98hibaji support:
  • Live Chat — 24/7 instant assistance
  • Email — support@98hibaji.net (reply within 4 hours)
  • FAQ — most questions are answered right here on this page
Support is available in Bengali.

Too many incorrect password attempts will temporarily lock your account. It unlocks automatically after 30 minutes. If you need access sooner, email support@98hibaji.net. Your account will be restored quickly once your identity is verified.

If you suspect any unauthorized activity on your account, change your password immediately and notify us at support@98hibaji.net. Our security team will investigate and take the necessary steps. Keeping your funds safe is our top priority.

Still have questions?

Our support team is always ready

If you can't find your answer in the FAQ, reach out via our 24/7 live chat or email. Support is available in Bengali — no waiting.

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